India receives over 500,000 international patients every year, and dozens of medical tourism companies compete to help them. Choosing the right facilitator can mean the difference between a smooth, successful treatment journey and a stressful, expensive nightmare.

This guide covers what to look for, what to avoid, and how to make the right choice.

A medical tourism facilitator (also called a medical tourism company or healthcare facilitator) helps international patients:

• Get cost estimates from hospitals
• Book appointments with specialist doctors
• Obtain visa invitation letters
• Arrange airport pickup and accommodation
• Provide interpreters at the hospital
• Handle hospital paperwork and billing
• Arrange post-treatment follow-up

The key point: Legitimate facilitators are paid by hospitals, not patients. Their service should be 100% free to you.

1. Is the service free? Legitimate medical tourism companies are paid a facilitation fee by their partner hospitals — similar to how a travel agent is paid by airlines. If a company asks you to pay a "consultation fee", "service fee", or "registration fee" upfront, that is a red flag.

2. Do they have real patient stories? Ask for photos, videos, and contact details of past patients. Genuine companies have real testimonials with full names, countries, and treatment details — not just anonymous quotes or stock photos.

3. Do they have a physical presence in your country? Companies with offices or representatives in your country are more accountable. They can meet you before you travel, help with visa paperwork, and provide local support.

4. Can they provide official visa support? A good facilitator provides an official hospital invitation letter (on hospital letterhead) for your Indian Medical Visa application. A generic letter from the facilitator alone is not sufficient.

5. Do they have dedicated case managers? You should have one dedicated person who handles everything from day one — not a call centre that transfers you between different agents every time you call.

6. Are their hospitals JCI or NABH accredited? JCI (Joint Commission International) is the international gold standard for hospital quality. NABH is India's national accreditation. Insist on accredited hospitals — don't accept "we work with the best hospitals" without proof.

• Charging upfront fees before treatment
• Unable to provide real patient references
• No physical presence in India (just a website)
• Vague about which hospitals they work with
• No dedicated case manager — just a WhatsApp group
• Promising unrealistic success rates or outcomes
• No visa support or only a generic letter

Wise Health Healthcare is one of India's leading medical tourism facilitators, specialising in patients from Central Asia (Uzbekistan, Kazakhstan, Kyrgyzstan, Turkmenistan) and Africa (Zimbabwe, Nigeria, Kenya, Tanzania, Ghana, Ethiopia).

What makes us different:

✅ 100% free service — We are paid by hospitals, never by patients ✅ Physical presence — Offices in Tashkent (Uzbekistan) and Harare (Zimbabwe) ✅ OPD camps — Our doctors visit your country before you travel to India ✅ Dedicated case manager — One person, WhatsApp 24/7 ✅ Real patient stories — 19+ verified stories with photos ✅ 30 partner hospitals — All JCI or NABH accredited ✅ Interpreters — Russian, Uzbek, Arabic, French, Swahili ✅ Visa support — Official hospital invitation letter, 100% approval rate

1. WhatsApp us at +91-96679-33994 with your medical reports
2. Receive cost estimate from 2–3 hospitals within 48 hours
3. Choose your hospital and confirm surgery date
4. We handle everything — visa, flights, airport pickup, accommodation
5. Treatment in India — your case manager is with you throughout

Contact Wise Health Healthcare today for a free consultation.