If you or a family member is exploring treatment options in India, the first question is usually the same: where do we even begin?

A free treatment opinion is the clearest starting point. It is not a diagnosis, a cost guarantee, or a hospital booking — it is a structured first conversation that helps you understand what is possible, what information is needed, and what the next step looks like.

This guide explains how patients from Africa can request a free treatment opinion for India, what to include in that request, and what happens after you submit.

A free treatment opinion is an initial review of your situation by a medical tourism coordinator. Based on the information you share — your condition, available medical documents, country, and timeline — the coordinator identifies the most relevant hospitals and specialists for your case and responds with a clear summary.

It is not a substitute for a clinical consultation. Individual diagnoses, treatment plans, costs, and hospital availability must all be confirmed directly with the treating hospital. But it gives you a structured starting point instead of searching blindly.

Wiseheal Healthcare has helped patients travel from across Africa for treatment in India's leading hospitals. Countries we regularly support include:

• Nigeria — cardiac surgery, cancer treatment, kidney transplant
• Zimbabwe — kidney transplant, neurosurgery, orthopaedics
• Ghana — liver transplant, bone marrow transplant, oncology
• Kenya — spine surgery, cardiac care, IVF
• Tanzania — brain tumour surgery, cancer treatment, cardiac care
• Zambia, Gambia, Cameroon, Congo, Malawi, Uganda, Mauritius — all conditions

If your country is not listed, reach out anyway. We work with patients from across the continent.

You do not need every document ready before you submit a request. Share what you have and explain what is still being gathered. Here is what helps most:

Describe the condition or treatment you are exploring. This might be a diagnosis you have received, a surgery your local doctor has recommended, or a second opinion you are seeking on a scan result. The more specific you can be, the more useful the initial response will be.

Let us know which country you are contacting from and your preferred way to be reached — WhatsApp, email, or phone call. Most African patients prefer WhatsApp, and our team is available on WhatsApp throughout the process.

Share any reports, scan summaries, discharge notes, or test results you have. Common documents that help include:

• Diagnosis letter or referral from a local doctor
• CT scan, MRI, or ultrasound reports
• Blood test results or biopsy reports
• Discharge summary from a previous hospital stay
• List of current medications

If you do not have these documents yet, that is fine. Tell us what is available and what you are still gathering. A request without documents is still useful — it starts the conversation.

Give us a rough idea of when you are hoping to travel or when you need a decision. This helps us understand whether you are in the early research stage or planning to travel within weeks.

Once you submit your request, a Wiseheal coordinator reviews the details and identifies the most relevant hospitals and specialists for your condition. We then contact you on your preferred channel — usually within one business day — with a clear summary of what the next step looks like.

That response might include:

• The names of hospitals and specialists relevant to your condition
• A list of additional documents that would help narrow down the options
• An estimate of the general treatment pathway (not a cost guarantee)
• A request for a video consultation with a specialist if your case needs it

From there, you decide how to proceed. There is no obligation to continue, and the initial opinion is always free.

A free treatment opinion is an initial review, not a clinical service. It does not constitute:

• A medical diagnosis
• A confirmed treatment plan
• A cost guarantee or price quote
• A visa approval or hospital booking
• A guarantee of availability or outcomes

All clinical decisions, costs, and availability must be confirmed individually with the treating hospital. Wiseheal coordinates the process — the medical decisions are made by qualified doctors at accredited hospitals.

Wiseheal has supported patients from Zimbabwe, Tanzania, and Malawi, among others. A patient from Zimbabwe came to India for a kidney transplant after submitting a simple inquiry with a referral letter and a few test results. A family from Tanzania reached out about a brain tumour diagnosis and were connected with a neurosurgeon at Manipal Hospital within days. A patient from Malawi with liver cancer received immunotherapy at one of India's leading oncology centres after a free opinion helped identify the right specialist.

Each of these journeys began with a single message.

You can request a free treatment opinion for India directly through our dedicated Africa inquiry page. Fill in your name, country, contact details, treatment question, and any available documents. Our team will respond within one business day.

If you prefer WhatsApp, you can also message us directly at +91 96679 33994.

Yes. There is no charge for the initial review and response. Wiseheal's service is funded through coordination fees paid by the hospitals — your hospital bill does not increase because you used a coordinator.

No. Share what you have and explain what is still being gathered. A request without complete documents is still useful — it starts the conversation and helps us understand what additional information would help.

Our team responds within one business day. For urgent cases, WhatsApp is the fastest channel.

Yes. Many requests come from family members researching options on behalf of a patient. Include the patient's age, condition, and available documents in your request.

Our team communicates in English and can arrange interpretation support for Arabic, French, and other languages commonly spoken across Africa.